Bilingual Retail Store Manager — Lead Sales & Team Growth

Mobilelink USA; Norfolk (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Cricket Wireless in Norfolk, VA is seeking a Retail Store Manager to oversee store sales, service, and customer experience with accountability for results. The role requires strong leadership to coach staff, maximize performance, and drive growth across all store metrics.

You will manage inventory, train employees on promotions, and collaborate with district leadership to implement programs. A dynamic, growth-oriented environment awaits the right candidate who can navigate weekends and holidays.

Qualifications

• Must be able to speak fluent English.
• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales).
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• Excellent sales skills and demonstrated ability to meet or exceed performance standards.
• Ability to motivate, lead, and develop others.
• Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
• Ability to operate a personal computer, wireless equipment, copier, and fax.
• Effective communication, presentation, and interpersonal skills.
• Strong organisational skills with attention to detail.
• Must have reliable transportation to assist at other locations within 30 minutes’ radius from the home store when needed.
• Must have a valid driver’s license and auto insurance.

Responsibilities

• Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
• Coaching and motivating the team to succeed and achieve targets.
• Create a work environment where all employees can excel.
• Deliver exceptional customer experiences.
• Educate staff on the compensation plan and maximise sales.
• Launch new products, services, or processes with leadership teams.
• Train staff on new products and promotions to sell with confidence.
• Assist HR and Loss Prevention in internal investigations.
• Support sales floor activities and staff development.
• Schedule and staff to budgeted hours.
• Maintain a clean and inviting store environment.
• Adhere to back-office processes and policies.
• Respond promptly to communications and complete required training.

Skills

Fluent English

Retail sales management

Recruiting and developing teams

Sales skills

Lead and motivate

Flexible hours

PC skills

Strong communication

Driver’s license

Job description

Cricket Wireless in Norfolk, VA is seeking a Retail Store Manager to oversee store sales, service, and customer experience with accountability for results. The role requires strong leadership to coach staff, maximize performance, and drive growth across all store metrics.

You will manage inventory, train employees on promotions, and collaborate with district leadership to implement programs. A dynamic, growth-oriented environment awaits the right candidate who can navigate weekends and holidays.