Bilingual Retail Store Manager: Lead Sales & Service

Paycom - ATS; Austin (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Mobilelink Retail in Austin, TX seeks a bilingual Retail Store Manager to lead sales, service, and customer experience in store. You will motivate the team, educate on compensation plans, and ensure strong product and process execution across promotions and new launches.

Responsibilities include coaching, scheduling, maintaining a welcoming store atmosphere, coordinating with HR and Loss Prevention, and ensuring compliance with all procedures while supporting customer acquisition and brand

Qualifications

• Must be able to speak fluent English and Spanish to be eligible for the bilingual role.
• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales).
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• Excellent sales skills and demonstrated ability to meet or exceed performance standards.
• Ability to motivate, lead, and develop others.
• Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
• Must have a valid driver’s license and auto insurance.

Responsibilities

• Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
• Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
• Create a work environment where all employees can excel.
• Always deliver exceptional customer experience.
• Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize sales.
• Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
• Ensure that employees are properly trained on new products and promotions to sell with confidence.
• Assist departments such as Human Resources and Loss Prevention in internal investigations.
• Assist on the sales floor in order to be available for coaching and developing store personnel.
• Schedule and staff to budgeted hours as assigned.
• Ensure the team is providing a clean and inviting atmosphere for customers.
• Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
• Respond in a timely manner to all communications.
• Ensure timely completion of required training within the store.
• Always ensure the protection of assets.
• As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless.

Job description

Mobilelink Retail in Austin, TX seeks a bilingual Retail Store Manager to lead sales, service, and customer experience in store. You will motivate the team, educate on compensation plans, and ensure strong product and process execution across promotions and new launches.

Responsibilities include coaching, scheduling, maintaining a welcoming store atmosphere, coordinating with HR and Loss Prevention, and ensuring compliance with all procedures while supporting customer acquisition and brand