Bilingual Retail Store Manager | Lead & Grow Sales Team

BluFox Mobile; Maryland; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary plus bonuses

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Training and Leadership Growth

Paid Vacation, Sick Time, and Personal

Career Advancement and Internal Promot

Modern Retail Environment

ESOP available at select locations

Annual Blufox Winners Circle Trip to X

Job summary

Blufox Mobile is seeking an experienced Retail Store Manager to lead our store operations, coach a high-performing team, and drive sales growth in Maryland. This role requires bilingual English/Spanish communications, strong leadership, and a focus on delivering an exceptional customer experience.

You will manage staffing, training, performance reviews, and daily operations while implementing sales strategies aligned with Comcast Xfinity product knowledge.

Qualifications

• Fluent in both English and Spanish.
• Previous experience as a Retail Store Manager, Sales Manager, Wireless Retail Manager, Telecommunications Manager, or Customer Service Manager.
• Strong leadership, coaching, and employee development skills.
• Proven ability to drive sales growth and achieve performance goals.
• Excellent communication and relationship-building abilities.
• Strong analytical and problem-solving skills.
• Ability to work flexible schedules, including evenings, weekends, and holidays.

Responsibilities

• Retail Leadership & Team Management: Lead, coach, and develop a high-performing retail sales team; Recruit, interview, onboard, and train new employees; Foster a positive, customer-focused, and sales-driven culture; Conduct performance reviews, coaching sessions, and development planning.
• Sales & Business Growth: Drive store revenue and exceed sales goals; Monitor KPIs including sales performance, customer satisfaction, and productivity; Identify opportunities to increase customer acquisition and retention; Implement sales strategies that support company growth objectives.
• Customer Experience: Deliver exceptional customer service and create a best-in-class customer experience; Resolve customer concerns quickly and professionally; Build strong relationships with customers and the local community; Ensure team members maintain expert knowledge of Comcast Xfinity products and services.
• Operations & Store Performance: Manage daily store operations, scheduling, and staffing; Maintain inventory accuracy and merchandising standards; Ensure compliance with company policies and operational procedures; Analyze sales reports and business metrics to improve performance.

Skills

Bilingual English & Spanish

Leadership & People Development

Sales Leadership

Customer Service Excellence

Performance Management

Store Operations & Scheduling

Job description

Blufox Mobile is seeking an experienced Retail Store Manager to lead our store operations, coach a high-performing team, and drive sales growth in Maryland. This role requires bilingual English/Spanish communications, strong leadership, and a focus on delivering an exceptional customer experience.

You will manage staffing, training, performance reviews, and daily operations while implementing sales strategies aligned with Comcast Xfinity product knowledge.