Bilingual Retail Service Leader

O'Reilly Auto Parts; North Platte (NE); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts is looking for a Retail Service Specialist in North Platte, Nebraska. This role involves supporting the Store Manager and Assistant Managers in sales, customer service, and store operations. Bilingual candidates, especially those fluent in Spanish, are encouraged to apply.

The successful candidate will lead the retail team in excellent customer service, oversee customer returns, and perform various administrative duties. A strong emphasis on communication and obtaining RSS Certification is required, while prior retail experience, especially in auto parts, is preferred.

Competitive wages, medical benefits, and opportunities for career growth are part of the comprehensive compensation package offered.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Support Store Manager with store operations.
• Lead team in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure timely processing of orders and customer returns.
• Perform store opening and closing duties.

Skills

Strong communication skills

Ability to obtain RSS Certification

Education

Retail sales experience, preferably in auto parts

Fluency in multiple languages (Spanish highly desired)

ASE Certification

Automotive systems and repair knowledge

Job description

O'Reilly Auto Parts is looking for a Retail Service Specialist in North Platte, Nebraska. This role involves supporting the Store Manager and Assistant Managers in sales, customer service, and store operations. Bilingual candidates, especially those fluent in Spanish, are encouraged to apply.

The successful candidate will lead the retail team in excellent customer service, oversee customer returns, and perform various administrative duties. A strong emphasis on communication and obtaining RSS Certification is required, while prior retail experience, especially in auto parts, is preferred.

Competitive wages, medical benefits, and opportunities for career growth are part of the comprehensive compensation package offered.