Bilingual Retail Sales Consultant – Spanish

Comcast; Miami (FL); On-site; USD 44,083,000 - 57,859,000; Full time

Benefits offered by this job

Day-One Benefits

Tuition Reimbursement

Paid Time Off

401K with Matching

Job summary

Comcast is seeking a customer-focused retail associate to engage customers in-store, demonstrate products, and promote Comcast/Xfinity services. You will deliver outstanding service, assist with account questions, and help customers choose the right packages in a fast-paced, team-driven environment.

The role requires flexible hours, strong communication, and a passion for technology. Join a company that values growth, benefits, and a supportive culture in a bustling Miami area store.

Qualifications

• High School Diploma or equivalent is required.
• Flexibility to work evenings, weekends, and holidays as needed.
• Regular, consistent, and punctual attendance is essential.
• Ability to lift 25-pound boxes and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer Focus

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Critical Thinking

Problem Solving

Resilience

Communication

Professional Integrity

Education

High School Diploma or equivalent

Job description

Comcast is seeking a customer-focused retail associate to engage customers in-store, demonstrate products, and promote Comcast/Xfinity services. You will deliver outstanding service, assist with account questions, and help customers choose the right packages in a fast-paced, team-driven environment.

The role requires flexible hours, strong communication, and a passion for technology. Join a company that values growth, benefits, and a supportive culture in a bustling Miami area store.