Bilingual Sales Consultant (Spanish) - Tech & Service

Comcast (CC) of Willow Grove; Florida; On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

Comcast XFINITY courtesy services

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000

Paid Time Off

401K Savings Plan – with up to 6%

Job summary

Comcast Xfinity in Florida is hiring a retail sales associate to engage customers, demonstrate products, and drive service excellence in-store. You will answer questions, process payments, upsell services, and maintain a welcoming environment for a diverse customer base.

We offer on-site roles with on-the-job training, comprehensive benefits, and opportunities for growth within a nationwide tech leader. Excellent communication and reliability are essential to succeed in this fast-paced,

Qualifications

• High School Diploma or GED required.
• 2–5 years of relevant sales experience.
• Ability to work in a retail environment.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity in Florida is hiring a retail sales associate to engage customers, demonstrate products, and drive service excellence in-store. You will answer questions, process payments, upsell services, and maintain a welcoming environment for a diverse customer base.

We offer on-site roles with on-the-job training, comprehensive benefits, and opportunities for growth within a nationwide tech leader. Excellent communication and reliability are essential to succeed in this fast-paced,