Bilingual Retail Sales Associate (English/Spanish)

the ups store; California; On-site; USD 22,000 - 30,000; Full time

Job summary

The UPS Store in California is seeking a Retail Sales Associate to greet customers, provide product recommendations, and operate the POS system for transactions. You will perform product demonstrations, assist with merchandising, and upsell relevant items while delivering excellent customer service and maintaining a welcoming store environment.

Bilingual English/Spanish is required, with weekend availability.

Qualifications

• Fluent in English and Spanish.
• Able to lift up to 150 pounds.
• Self-motivated, reliable and responsible.
• Willing and able to work flexible schedule including weekends.
• Strong verbal and written communication, including spelling and math.
• Professional customer service and a positive attitude.

Responsibilities

• Greet customers warmly and engage with them to understand their needs, offering tailored product suggestions and demonstrations.
• Operate the POS system to process transactions accurately, including cash handling and credit card payments.
• Conduct product demos to showcase features and benefits, enhancing customer understanding and interest.
• Assist with merchandising by organizing displays, stocking shelves, and ensuring the sales floor is inviting and well-maintained.
• Upsell relevant products or services to maximize sales opportunities while maintaining a positive customer experience.
• Maintain excellent phone etiquette when answering inquiries or assisting customers remotely.
• Support inventory management tasks such as stock replenishment, counts, and reporting discrepancies.
• Supervise or assist in supervising team members when needed, fostering teamwork and a collaborative store environment.
• Demonstrate strong communication skills to interact with diverse customers, colleagues, and management.

Skills

Bilingual English/Spanish

POS/Cashier experience

Customer service

Computer and Printing Skills

Tools

POS system

Job description

The UPS Store in California is seeking a Retail Sales Associate to greet customers, provide product recommendations, and operate the POS system for transactions. You will perform product demonstrations, assist with merchandising, and upsell relevant items while delivering excellent customer service and maintaining a welcoming store environment.

Bilingual English/Spanish is required, with weekend availability.