Bilingual Frontend Customer Service Associate

Heritage Grocers Group; Ontario (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Cardenas Markets is hiring for a frontline position focused on delivering excellent customer service in a fast-paced retail environment. The successful candidate will greet customers, answer questions, handle transactions, and maintain a clean, organized store area. Bilingual Spanish and English are preferred to serve a diverse customer base.

The role involves operating front-end equipment, supporting cashiers, and ensuring safety and sanitation standards across shifts.

Qualifications

• Customer service and retail experience desirable.
• Bilingual Spanish and English preferred.

Responsibilities

• Greets and interacts with customers; addresses questions or concerns in a friendly, service-oriented manner.
• Provides support to the Frontend team in the absence of the Frontend Manager.
• Operates front end equipment; register, calculator, scanner.
• Dedicated to meeting expectations of internal and external customers; demonstrates care and compassion.
• Clearly communicates and enforces standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety.

Skills

Customer service

Bilingual: Spanish and English

Job description

Cardenas Markets is hiring for a frontline position focused on delivering excellent customer service in a fast-paced retail environment. The successful candidate will greet customers, answer questions, handle transactions, and maintain a clean, organized store area. Bilingual Spanish and English are preferred to serve a diverse customer base.

The role involves operating front-end equipment, supporting cashiers, and ensuring safety and sanitation standards across shifts.