Bilingual Reproductive Health Care Navigator

Planned Parenthood of Greater Texas, Inc.; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Planned Parenthood of Greater Texas, Inc. is seeking a Reproductive Health Assistant (RHA) to support direct patient care and comprehensive health education in a Dallas health center.

You will greet patients, obtain medical history, provide counseling on birth control, STI testing, and pregnancy options, and assist with check-in/check-out processes. The role emphasizes compassionate, non-judgmental patient interactions, accurate documentation, and collaboration with clinicians to ensure safe,

Qualifications

• HS Diploma or equivalent with 1 year of experience in customer service, healthcare, or social services.
• Preferred: experience with Electronic Practice Management (EPM) or Electronic Health Records (EHR).
• Fluency in Spanish/English may be required as documented in employee records.

Responsibilities

• Greet patients promptly and provide high quality care.
• Provide patient education on services including birth control, STI prevention, and pregnancy options.
• Assist with check-in/check-out and accurate chart updates; stock supplies and maintain a clean clinic.
• Support clinicians by performing basic labs, vital signs, and prepare patient education materials.

Skills

Customer service

Communication

Teamwork

Bilingual (Spanish/English)

Education

High School Diploma

Tools

EHR systems

EPM/EHR

Job description

Planned Parenthood of Greater Texas, Inc. is seeking a Reproductive Health Assistant (RHA) to support direct patient care and comprehensive health education in a Dallas health center.

You will greet patients, obtain medical history, provide counseling on birth control, STI testing, and pregnancy options, and assist with check-in/check-out processes. The role emphasizes compassionate, non-judgmental patient interactions, accurate documentation, and collaboration with clinicians to ensure safe,