A remote educational support service is seeking an Educational Support Specialist to provide customer service, coordinate instructors, and track student progress. The role requires excellent English and Spanish communication skills, a Bachelor’s degree, and experience in a virtual operations environment. Responsibilities include managing virtual tutoring sessions and fostering relationships with students and families. This position offers flexibility and the opportunity to support students remotely.
Qualifications
Ability to manage remote teachers.
2-3 years progressive career growth in virtual operations.
Ability to build engagement and trust in virtual relationships.
Responsibilities
Conduct intakes with families/students and coordinate instructors.
Track student progress and provide quality customer service.
Manage class schedules and virtual tutoring sessions.
Skills
Excellent English communication skills
Spanish skills
Technology skills
Organization skills
Time management
Prioritization
Adaptability
Education
Bachelor’s Degree
Tools
Microsoft Office
Google applications
Job description
A remote educational support service is seeking an Educational Support Specialist to provide customer service, coordinate instructors, and track student progress. The role requires excellent English and Spanish communication skills, a Bachelor’s degree, and experience in a virtual operations environment. Responsibilities include managing virtual tutoring sessions and fostering relationships with students and families. This position offers flexibility and the opportunity to support students remotely.