Bilingual Relationship Banker — Spanish/English Advisor

U.S. Bank; Chicago (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Job summary

U.S. Bank in Chicago, IL seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering trusted guidance with a digital-first mindset.

You will open accounts, process transactions, and educate clients on deposit and loan products tailored to their goals. Responsibilities include building strong client relationships, proactive outreach, and collaborating with branch teams to deliver exceptional service.

Qualifications

• High school diploma or equivalent
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training
• Bilingual ability to read, write, and speak in business-level proficiency of Spanish and English

Responsibilities

• Relationship Bankers build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset.
• Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals and needs.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.

Skills

Bilingual English/Spanish

Job description

U.S. Bank in Chicago, IL seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering trusted guidance with a digital-first mindset.

You will open accounts, process transactions, and educate clients on deposit and loan products tailored to their goals. Responsibilities include building strong client relationships, proactive outreach, and collaborating with branch teams to deliver exceptional service.