Bilingual Relationship Banker - Spanish/English

Sunrise Banks; Minneapolis (MN); On-site; USD 42,108 - 78,200; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) retirement plan

Paid PTO and parental leave

Job summary

Sunrise Banks is seeking a Relationship Banker to promote and cross-sell bank products to new and existing customers. The role will be based at the Como branch in St. Paul, with coverage across four branches in St. Paul and Minneapolis.

You must be bilingual (English/Spanish) with strong customer service and sales skills. Proficiency in MS Word, PowerPoint, Outlook and Teams is expected, and two years of customer service experience in or related to financial services is preferred.

Qualifications

• Bilingual English/Spanish required for verbal and written communication.
• Past customer service experience in financial services preferred.
• Proficient with Microsoft Word, PowerPoint, Outlook and Teams.

Responsibilities

• Promotes, counsels, cross-sells and provides maintenance services to new and existing customers to meet their needs.
• Complete application processes and paperwork for new accounts.
• Provides positive customer satisfaction by resolving questions and issues.
• Handles inquiries by phone or in person and conducts account research.
• Cross training of teller duties and coverage at any branch as needed.
• Promotes and sells loan products by interviewing customers to determine needs.

Skills

Bilingual English/Spanish

Customer service

Sales skills

MS Office (Word, PowerPoint, Outlook,+

AI tools familiarity

Education

High school or GED

College degree in business field preferred

Two years customer service experience

Financial industry experience preferred

Tools

Fiserv applications

Job description

Sunrise Banks is seeking a Relationship Banker to promote and cross-sell bank products to new and existing customers. The role will be based at the Como branch in St. Paul, with coverage across four branches in St. Paul and Minneapolis.

You must be bilingual (English/Spanish) with strong customer service and sales skills. Proficiency in MS Word, PowerPoint, Outlook and Teams is expected, and two years of customer service experience in or related to financial services is preferred.