Bilingual Relationship Banker: Client Solutions Cash Expert

Jobtailor; Clifton (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in New Jersey seeks a bilingual Spanish-speaking client service associate for our branch network. You will educate clients, process cash transactions, and connect customers to banking solutions while upholding risk and compliance standards.

You will handle cash, manage center traffic, schedule appointments, and pursue sales goals in a salary-plus incentive environment. Strong communication and problem-solving skills are essential.

Qualifications

• Bilingual in Spanish preferred; strong communication skills.
• High school diploma or GED required; further education a plus.
• Able to work weekends and extended hours as needed.
• Willing to travel to financial center locations within reasonable distance.
• Experience with cash handling and financial services is beneficial.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions through mobile banking, online banking, ATM, and other self-service resources
• Accurately and efficiently process cash transactions
• Conduct deep conversations to understand clients’ financial and life priorities
• Connect clients to solutions that meet their financial goals
• Execute the bank's risk culture and strive for operational excellence
• Build relationships with clients to meet financial needs
• Follow established processes, guidelines, laws, and regulations
• Partner with experts in small business, lending, and investments
• Manage financial center traffic, appointments, and outbound calls
• Drive the client experience
• Manage cash responsibilities

Skills

Bilingual Spanish

Cash Handling Experience

Sales Experience

Financial Services Knowledge

Effective Communication Skills

Education

High School Diploma or GED

Associate's Degree

Bachelor's Degree in Business/Finance

Tools

Mobile Banking

Online Banking

ATM Services

Self-Service Resources

Job description

Jobtailor in New Jersey seeks a bilingual Spanish-speaking client service associate for our branch network. You will educate clients, process cash transactions, and connect customers to banking solutions while upholding risk and compliance standards.

You will handle cash, manage center traffic, schedule appointments, and pursue sales goals in a salary-plus incentive environment. Strong communication and problem-solving skills are essential.