Bilingual Relationship Banker - Client Solutions

Bank of America; Elmhurst (NY); On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in New York, Elmhurst, is seeking a client service associate to engage customers in-branch and assist with transactions via self-service options such as ATM, online and mobile banking. The role emphasizes cash handling, building client relationships, and guiding customers to appropriate financial solutions.

The ideal candidate brings bilingual Spanish skills, a strong work ethic, and the ability to communicate clearly while following bank policies and regulatory guidelines.

Qualifications

• Bilingual Spanish required.
• Experience in customer service and sales.
• Comfortable with self-service banking platforms (ATM, mobile/online).
• Strong work ethic and results focus.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Customer Service

Cash Handling

Bilingual Spanish

Sales Experience

Communication Skills

Relationship Building

Education

High School Diploma / GED

Job description

Bank of America in New York, Elmhurst, is seeking a client service associate to engage customers in-branch and assist with transactions via self-service options such as ATM, online and mobile banking. The role emphasizes cash handling, building client relationships, and guiding customers to appropriate financial solutions.

The ideal candidate brings bilingual Spanish skills, a strong work ethic, and the ability to communicate clearly while following bank policies and regulatory guidelines.