Bilingual Referral Navigator - 6-Month Temp

Marin Community Clinics; Novato (CA); On-site; USD 34,000 - 40,000; Full time

Job summary

Marin Community Clinics is seeking a Referral Navigator for a temporary six-month assignment in Novato, CA. Under the Manager of Specialty Referrals, you will coordinate urgent referrals, schedule appointments with specialists, and advocate for patients while maintaining confidentiality and high-quality service.

Responsibilities include processing referrals, obtaining authorizations, and supporting providers with timely information.

Qualifications

• Bilingual in English-Spanish required.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate and schedule referrals for medical and dental services.
• Process, track, and close referrals with timely follow-up.
• Assist patients with referral processes and resource navigation.
• Maintain patient confidentiality per HIPAA and department policies.
• Faxes or emails records and eligibility information to specialist offices.

Skills

Bilingual English-Spanish

Analytical thinking

Detail-oriented

Education

High school diploma or equivalent

Tools

EPIC or Dentrix

Job description

Marin Community Clinics is seeking a Referral Navigator for a temporary six-month assignment in Novato, CA. Under the Manager of Specialty Referrals, you will coordinate urgent referrals, schedule appointments with specialists, and advocate for patients while maintaining confidentiality and high-quality service.

Responsibilities include processing referrals, obtaining authorizations, and supporting providers with timely information.