Bilingual Recovery Coach & Peer Support Advocate

MHA Inc.; Springfield (MA); On-site; USD 28,000 - 30,000; Full time

Job summary

Mental Health Association, Inc. is seeking a Bilingual Recovery Coach to support individuals with substance use services, helping them live independently in the community. The role works within a team, aligning with core values and regulatory guidelines to advocate for individualized action plans and programs.

Pay rate is $20–$22 per hour. This position involves facilitating access to housing, benefits and social supports, and documentation; requires Recovery Coach Academy completion, lived

Qualifications

• Must have completed the Recovery Coach Academy (Certified Recovery Coach)
• Lived experience with psychiatric diagnosis, extreme states, substance use, and/or trauma
• Prior experience in advocacy or peer support role preferred
• High school diploma or equivalent (GED)
• Valid driver’s license, sufficient automobile insurance, acceptable driving record, and a safe reliable vehicle during working hours
• Demonstrated ability to adapt to the changing needs of the program participants
• Cheerful, outward-going personality
• Demonstrates ability to engage and build respectful and collaborative relationships
• Must be at least 21 years old
• Performs well under stress and in the event of a crisis
• Familiarity with local community resource

Responsibilities

• Share personal recovery journey to build trust and inspire hope.
• Help individuals articulate their recovery goals and build confidence.
• Serve as an advocate for individuals in treatment and community settings.
• Provide peer support during treatment planning, hospitalizations, and transitions.
• Model self-care, self-advocacy, and healthy decision-making.
• Facilitate access to community-based peer resources, support groups, and events.
• Provide information and guidance on housing, benefits, and social supports.
• Offer limited practical support (e.g., transportation) based on participant needs.
• Facilitate mutual support/self-help groups and encourage leadership development.
• Stay current on recovery-oriented practices and community resources.
• Recognize and report participant crises, safety concerns, or critical incidents.
• Complete required documentation, including timesheets and call logs.
• Promote culturally responsive, strengths-based support in all interactions.

Job description

Mental Health Association, Inc. is seeking a Bilingual Recovery Coach to support individuals with substance use services, helping them live independently in the community. The role works within a team, aligning with core values and regulatory guidelines to advocate for individualized action plans and programs.

Pay rate is $20–$22 per hour. This position involves facilitating access to housing, benefits and social supports, and documentation; requires Recovery Coach Academy completion, lived