Bilingual Receptionist & Insurance Support Specialist

Kangarlou Insurance Agency Inc; Fullerton (CA); Vor Ort; USD 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

401(k)

Competitive salary

Training & development

Zusammenfassung

Afshin Kangarlou - State Farm Agent in Fullerton is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. Responsibilities include greeting customers, managing appointments, and supporting the team with administrative tasks.

If you have customer service experience and can communicate effectively, especially in Spanish, we encourage you to apply and join a supportive workplace dedicated to exceptional service.

Qualifikationen

• Previous experience in a receptionist or customer service role preferred.
• Comfortable with engaging in sales conversations.

Aufgaben

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective customers.
• Provide excellent customer service and follow up.
• Support the team with various administrative tasks.

Kenntnisse

Communication skills

Customer service

Organizational skills

Sales conversations

Basic computer skills

Spanish speaking

Tools

Microsoft Office

Excel

CRM systems

Jobbeschreibung

Benefits:

• 401(k)
• Competitive salary
• Training & development

ROLE DESCRIPTION:
Afshin Kangarlou - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role preferred.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office, Excel, and CRM systems.
• Must speak Spanish