Bilingual Receptionist: Front Desk & Visitor Experience

St. Joseph the Worker; Mesa (AZ); On-site; USD 34,000 - 46,000; Full time

Job summary

St. Joseph the Worker is seeking a friendly Receptionist to support Workforce Development, Housing teams, and HR. This role welcomes visitors, screens calls, manages mail, and coordinates meetings, events, and office operations at our Mesa, AZ locations.

The ideal candidate types 45 WPM, communicates well in English and Spanish, and can handle multi-tasking with strong organizational skills. It may require after-hours participation in fundraising and travel between sites.

Qualifications

• Typing speed of at least 45 WPM.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Excellent organizational and time-management skills.
• Proficiency with Microsoft Office Suite.
• Bilingual in Spanish is required.
• Travel between The Worker sites for meetings as needed.
• Evening or weekend hours may be required for events.
• Must obtain and maintain Level One Fingerprint Clearance prior to hire.

Responsibilities

• Open the office in the morning and ensure it is ready for business.
• Greet clients and visitors, directing them to the correct location.
• Screen and transfer phone calls; take messages and schedule appointments.
• Maintain voicemail and respond or route messages promptly.
• Manage mail, deliveries, and off-site mail pickups as needed.
• File initial client paperwork in Salesforce and keep records organized.
• Address inquiries about services offered and provide information.
• Order office supplies and coordinate delivery to all locations.
• Coordinate quarterly employee engagement events within budget.
• Manage conference room reservations and related meals.
• Maintain daily front- and back-office cleanliness and organization.
• Assist HR with tasks such as screenings, licensing verification, and status reporting.

Skills

Typing 45 WPM

Verbal and written communication

Interpersonal skills

Organizational skills

Time management

Customer service

Bilingual Spanish

Office coordination

Fingerprint clearance

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

St. Joseph the Worker is seeking a friendly Receptionist to support Workforce Development, Housing teams, and HR. This role welcomes visitors, screens calls, manages mail, and coordinates meetings, events, and office operations at our Mesa, AZ locations.

The ideal candidate types 45 WPM, communicates well in English and Spanish, and can handle multi-tasking with strong organizational skills. It may require after-hours participation in fundraising and travel between sites.