Bilingual Receptionist & Client Advisor - Flexible Schedule

Julienguyeninsurance; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Training & development

Bonus based on performance

Flexible schedule

Job summary

Julie Nguyen - State Farm Agent in Houston, Texas, is seeking a dynamic individual for a customer service position. Ideal candidates will be bilingual in Vietnamese or Spanish and thrive in a supportive, detail-oriented environment.

The role includes greeting clients, handling inquiries, and engaging in sales conversations to identify insurance solutions. We value strong communication skills and offer training, development, and bonuses based on performance.

Qualifications

• Bilingual in Vietnamese or Spanish is a must.
• Previous experience in a receptionist or customer service role preferred.
• Strong organizational and multitasking abilities essential.

Responsibilities

• Greet clients and handle inquiries in person and over the phone.
• Engage in sales conversations with clients and identify opportunities.
• Maintain customer records and follow up on client needs.

Skills

Bilingual in Vietnamese or Spanish

Excellent communication skills

Organizational skills

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Training & development
• Bonus based on performance
• Flexible schedule

ROLE DESCRIPTION:
Julie Nguyen Agency is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team. We have full time and part time positions available.

Our ideal candidate is bilingual in Vietnamese, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet clients in person, over the phone, or directing them to the person.
• Handle incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide customer service and follow up on client needs.
• Support the team with various tasks and reach sales goals.

Qualifications:

• Bilingual in Vietnamese OR Spanish
• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.