Bilingual Receptionist (Central)

Dental Dreams LLC; Albuquerque (NM); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance

Job summary

Family Smiles LLC in Albuquerque, NM is seeking bilingual (Spanish) Dental Receptionists to join our team. You will schedule patient appointments, verify benefits, handle payments, and support patient care in a fast-paced dental office.

The role offers entry-level exposure to the dental healthcare business with opportunities for advancement to roles such as Lead Front Desk or Office Manager. We provide career development and a comprehensive benefits package.

Qualifications

• Bilingual Spanish required or preferred.
• Customer service experience required.
• Familiarity with Dentrix or Eaglesoft is a plus.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments and manage daily goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Verify dental benefits accurately.
• Maintain detailed patient records in a fast-paced environment.
• Process payments, co-pays, and deductibles.
• Create insurance claims and submit pre-authorizations.
• Pull patient charts for future appointments.
• Keep the office clean and professional.
• Assist with presenting and explaining treatment plans.

Skills

Bilingual Spanish

Customer Service

Tools

Dentrix

Eaglesoft

Job description

The Role

Family Smiles in Albuquerque, NM (Central Ave & San Mateo) is hiring bilingual (Spanish) Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.

Who Are We

Family Smiles LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first‑class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.

Benefits

• Competitive compensation
• Career mobility and advancement
• Career training and development
• Benefits package includes:
  • Medical & Vision Insurance
  • FREE dental treatment at our locations
  • PTO
  • 401K
  • Life Insurance, Pet Insurance and more

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft experience)

KOS Services Inc. / Family Smiles LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.