Bilingual Front Desk Albuquerque (Coors)

Dental Dreams LLC; Albuquerque (NM); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Competitive compensation

Career mobility and advancement

Career training and development

Medical & Vision Insurance

FREE dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance and more

Job summary

Family Smiles LLC in Albuquerque, NM is hiring bilingual (Spanish-speaking) Dental Receptionists to join our talented and dedicated team. This role focuses on scheduling appointments, handling payments, verifying benefits, and delivering excellent patient service in a fast-paced dental office.

We offer competitive compensation and a benefits package, plus opportunities for career advancement and professional development.

Qualifications

• Bilingual in Spanish is required to communicate with patients and staff.
• Excellent customer service experience is essential.
• Experience with Dentrix or Eaglesoft is preferred.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Bilingual Spanish

Customer service experience

Tools

Dentrix

Eaglesoft

Job description

The Role

Family Smiles in Albuquerque, NM is hiring bilingual (Spanish-speaking) Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.

Who Are We

Family Smiles LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.

Benefits

• Competitive compensation
• Career mobility and advancement
• Career training and development
• Benefits package includes:
  • Medical & Vision Insurance
  • FREE dental treatment at our locations
  • PTO
  • 401K
  • Life Insurance, Pet Insurance and more

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish)
• excellent Customer Service experience
• Dentrix and/or Eaglesoft experience (preferred)
• Full Time + Saturday Availability (preferred)

KOS Services Inc. / Family Smiles LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.