Bilingual Receptionist - ACCESS Austin

Access Community Health Network; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Access Community Health Network is seeking a front desk staff member for its Chicago location, providing a welcoming environment for patients and guiding them through the check-in process. The role includes training on the Epic EMR system and emphasizes high-quality customer service to enhance patient care.

Benefits

Tuition reimbursement and scholarship program

Comprehensive healthcare coverage

403(B) retirement plan

Life Insurance

Opportunity to participate in cross-departmental committees

Qualifications

• High school diploma or equivalent required.
• Basic proficiency in computer skills.
• CPR/Basic Life Support Certification needed.

Responsibilities

• Serve as patients’ first point of contact and create a welcoming environment.
• Guide patients through check-in and ensure their visit is smooth and efficient.
• Deliver high-quality customer service to support patient-centered care.

Skills

Customer service

Basic computer skills

Education

High school diploma or equivalent

Tools

Epic EMR system

Job description

4909 W Division St Ste 508, Chicago, IL 60651, USA

Job Description

We are an equal opportunity employer. All qualified applicants will receive consideration for employment. We do not discriminate for any reason. We welcome talented individuals who believe in our mission, drive the organization forward, and recognize the positive impact they can bring to our communities.

Who We Are

If you want to work for a mission-driven organization that’s impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the perfect place for you . As a nationally recognized leader in community health, we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 150,000 patients that count on ACCESS as their medical home each year.

Position Summary

• Serve as patients’ first point of contact and create a welcoming and supportive environment at the front desk.
• Guide patients through check-in, collect accurate data, schedule appointments, process payments, and ensure their visit is smooth and efficient.
• Deliver high-quality customer service to support ACCESS' patient-centered medical home model.
• Advance organizational goals to improve patient care and community health outcomes.
• Receive comprehensive training and hands-on experience with Epic, one of the world's leading Electronic Medical Record systems.

Requirements

• High school diploma or equivalent
• Basic proficiency in computer skills
• Ability to work some evenings and Saturdays
• CPR/Basic Life Support Certification

Preferred Qualifications

• Receptionist experience in a health care setting
• Electronic Medical Records (EMR) systems experience
• Tuition reimbursement and scholarship program
• Comprehensive healthcare coverage including Medical, Dental, and Vision
• 403(B) retirement plan and financial resources to help you save and plan for your retirement
• Life Insurance
• Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace.

ACCESS is a Network of Federally Qualified Health Centers treating patients on the frontlines of community-based health care. Depending on positionapplied/being recruited for, candidates may be required to be vaccinated against communicable diseases and provide supporting documentation proving that they are properly vaccinated,or apply forreligious and/or medicalvaccination exemption as a part of theapplicationprocess.

The pay ranges provided represent the minimum to mid-range for positions. Actual compensation will be determined based on a combination of factors including years of experience, educational background, market conditions, and available grant funding.

4909 W Division St Ste 508, Chicago, IL 60651, USA