Bilingual Receptionist - ACCESS West Chicago

Access Community Health Network; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Access Community Health Network is seeking a Bilingual Receptionist to create a welcoming environment for patients. This role involves guiding patients through check-in, scheduling appointments, and delivering excellent customer service. The ideal candidate will have a high school diploma, basic computer skills, and a commitment to patient care.

Benefits

Tuition reimbursement and scholarship programs

Comprehensive health care coverage

403(B) retirement plan

Life Insurance

Opportunities for cross-departmental committees

Qualifications

• Basic proficiency in computer skills required.
• CPR/Basic Life Support Certification needed.
• Ability to work some evenings and Saturdays.

Responsibilities

• Serve as patients’ first point of contact.
• Guide patients through check-in and appointment scheduling.
• Deliver high-quality customer service.

Skills

Customer Service

Communication

Computer Skills

Education

High school diploma or equivalent

Job description

Bilingual Receptionist - ACCESS West Chicago

245 W Roosevelt Rd Ste 150, West Chicago, IL 60185, USA

Job Description

Posted Monday, May 19, 2025 at 5:00 AM

We are an equal opportunity employer. All qualified applicants will receive consideration for employment. We do not discriminate for any reason. We welcome talented individuals who believe in our mission, drive the organization forward, and recognize the positive impact they can bring to our communities.

Who We Are

If you want to work for a mission-driven organization that’s impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the perfect place for you. As a nationally recognized leader in community health, we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 150,000 patients that count on ACCESS as their medical home each year.

Position Summary

1. Serve as patients’ first point of contact and create a welcoming and supportive environment at the front desk.
2. Guide patients through check-in, collect accurate data, schedule appointments, process payments, and ensure their visit is smooth and efficient.
3. Deliver high-quality customer service to support ACCESS' patient-centered medical home model.
4. Advance organizational goals to improve patient care and community health outcomes.
5. Receive comprehensive training and hands-on experience with Epic, one of the world's leading Electronic Medical Record systems.

Requirements

• High school diploma or equivalent
• Basic proficiency in computer skills
• Ability to work some evenings and Saturdays
• CPR/Basic Life Support Certification

Preferred Qualifications

• Receptionist experience in a healthcare setting
• Experience with Electronic Medical Records (EMR) systems
• Tuition reimbursement and scholarship programs
• Comprehensive health care coverage including Medical, Dental, and Vision
• 403(B) retirement plan and financial resources to help you save and plan for your retirement
• Life Insurance
• Opportunities to participate in cross-departmental committees to innovate and transform our care delivery model and workplace

ACCESS is a network of Federally Qualified Health Centers serving patients on the frontlines of community-based health care. Depending on the position applied for, candidates may be required to be vaccinated against communicable diseases and provide supporting documentation or apply for religious and/or medical vaccination exemptions as part of the application process.

The pay ranges provided represent the minimum to mid-range for positions. Actual compensation will be determined based on factors including experience, education, market conditions, and available grant funding.

245 W Roosevelt Rd Ste 150, West Chicago, IL 60185, USA