Bilingual Quality Assurance Field Supervisor (English/Spanish)

Abcor Home Health, Inc.; Chicago (IL); Presencial; USD 29.000 - 30.000; Tempo parcial

Benefícios oferecidos por esta vaga

Company vehicle

401(k) with company match

Paid holidays

Resumo da vaga

Abcor Home Health, Inc. in Chicago, IL (North Side) is seeking a part-time Quality Assurance Supervisor to oversee home health visits and caregiver performance.

You will ensure compliance with state standards and company policies, observe and coach staff, and maintain thorough documentation while utilizing a company vehicle for visits. The ideal candidate has a high school diploma or GED, strong communication and organizational skills, proficiency with Excel/Outlook/Teams, and bilingual Spanish.

Qualificações

• High school diploma or GED required.
• Strong communication, interpersonal, and organizational skills.
• Bilingual Spanish is required.

Responsabilidades

• Complete 12-13 weekly home visits to assess care quality and caregiver performance.
• Ensure compliance with IDoA standards, HCAoC policy, and documentation requirements.
• Observe, coach, and support caregivers, providing feedback and training as needed.
• Identify home safety risks and educate clients on safety precautions.
• Partner with branch management on client safety, compliance, and overall satisfaction.
• Maintain accurate visit documentation and weekly reports.
• Serve as a primary point of contact for clients and caregivers.
• Report to the Branch Manager and use a company vehicle; daily in-office check-in required.

Conhecimentos

Communication skills

Interpersonal skills

Organizational skills

Formação

High school diploma or GED

Ferramentas

Microsoft Excel

Outlook

Teams

Descrição da vaga

Abcor Home Health, Inc., is growing and we are hiring a part time Quality Assurance Supervisor to join our team in our Chicago, IL (North Side) officeWhat We Can Offer You:Pay range of $21 per hour - $22 per hourUse of Company issued vehicle401(k) with company match available after 90 days of employmentPaid Company Holidays6 paid company holidays per calendar yearResponsibilities:Complete 12-13 weekly home visits to assess care quality, caregiver performance, and alignment with client care plans and company standards.Ensure compliance with IDoA standards, HCAoC policy, and documentation requirements.Observe, coach, and support caregivers, providing feedback and training as needed.Identify home safety risks and educate clients on safety precautions.Partner with branch management on client safety, compliance, and overall satisfaction.Maintain accurate visit documentation and weekly reports.Serve as a primary point of contact for clients and caregivers.Report to the Branch Manager and use a company vehicle; daily in-office check-in required.RequirementsHigh school diploma or GEDAbility to travel throughout the Chicago, IL (North Side) AreaStrong communication, interpersonal, and organizational skillsIntermediate skills in Microsoft Excel, Outlook, and TeamsGood time management skills and the ability to manage multiple visits efficientlyExperience in homecare services (Preferred)Bilingual Spanish is required#Office