Bilingual Public Information & Intake Specialist

California Department of Industrial Relations; California (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

The California Department of Industrial Relations, Labor Commissioner's Office, seeks a bilingual Labor Compliance Representative to support public intake, file referrals, and educate the public on wage laws across California.

This role emphasizes Spanish-language communication, field outreach, and collaboration with subject matter experts to ensure accurate processing of claims and reports while traveling as needed.

Qualifications

• Fluency in Spanish is required and proficiency must be demonstrated via assessment.
• Experience communicating with the public and presenting information clearly.
• Ability to prepare referrals and assess intake information.

Responsibilities

• Conduct intake consultation assessments and support submission of claims and reports.
• Develop and prepare documented referrals to other units.
• Attend field events to educate the public on labor laws.
• Collaborate with program experts to align outreach with goals.
• Utilize Spanish language proficiency to engage with monolingual parties.
• Travel throughout California as needed.

Skills

Spanish language fluency

Bilingual communication

Public outreach

Job description

The California Department of Industrial Relations, Labor Commissioner's Office, seeks a bilingual Labor Compliance Representative to support public intake, file referrals, and educate the public on wage laws across California.

This role emphasizes Spanish-language communication, field outreach, and collaboration with subject matter experts to ensure accurate processing of claims and reports while traveling as needed.