Bilingual Public Benefits Support Specialist

Oregon Department of Human Services; Bend (OR); Hybrid; USD 38,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits

Annual salary increases

Cost of Living Adjustments

Job summary

The Oregon Department of Human Services is looking for bilingual support staff in English and Spanish for their North Bend office. You will be the first point of contact for customers, assisting with various programs like medical and food benefits.

This permanent, full-time position requires excellent customer service skills and experience in a fast-paced environment. A valid driver's license is required, and compensation includes a comprehensive benefits package.

Qualifications

• Must be bilingual in English and Spanish.
• Two years of reception or call center experience required.
• Experience working in a fast-paced customer service environment.

Responsibilities

• Greet and assist customers in a welcoming environment.
• Assist customers applying for various programs.
• Handle financial duties and track financial actions.

Skills

Bilingual (English/Spanish)

Customer service

Data entry

Attention to detail

Communication skills

Education

Associate degree in Behavioral Science or related field

Tools

Computer programs

Web-based platforms

Job description

The Oregon Department of Human Services is looking for bilingual support staff in English and Spanish for their North Bend office. You will be the first point of contact for customers, assisting with various programs like medical and food benefits.

This permanent, full-time position requires excellent customer service skills and experience in a fast-paced environment. A valid driver's license is required, and compensation includes a comprehensive benefits package.