Bilingual Property Claims Associate

Sedgwick Claims Management Services Ltd; Seven Hills (OH); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Sedgwick is seeking a Claims Associate - Consumer (Bilingual) to process first party property claims and determine benefits under client programs. You will read claims, perform investigations, and make timely settlements or denials with attention to accuracy.

You will handle a high volume of inquiries, maintain organized files, and provide superior customer service while supporting Sedgwick’s quality and compliance standards. Fluency in professional Spanish is required.

Qualifications

• High school diploma or GED required.
• 1 year general office experience or equivalent required.
• Experience in claims preferred.

Responsibilities

• Processes first party property claims based on basic coverage per client program.
• Makes coverage determinations after investigations/evaluations.
• Adjudicates settlements or denials up to designated authority level.
• Handles high volume of claims, calls and correspondence meeting quality and deadlines.

Skills

First party property

Casualty claim adjudication

Oral and written communication

PC literate

Analytical skills

Organizational skills

Teamwork

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick is seeking a Claims Associate - Consumer (Bilingual) to process first party property claims and determine benefits under client programs. You will read claims, perform investigations, and make timely settlements or denials with attention to accuracy.

You will handle a high volume of inquiries, maintain organized files, and provide superior customer service while supporting Sedgwick’s quality and compliance standards. Fluency in professional Spanish is required.