Bilingual Portuguese Mortgage Processor | Loan Support Pro

Uloop Inc.; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Uloop Inc. in Florida is seeking a Mortgage Loan Processor / Loan Officer Assistant who is highly organized, proactive, and detail-oriented to join our team and help manage a busy loan pipeline.

This role supports Loan Officers throughout origination and pre-approval processes. The ideal candidate has at least 2 years in the mortgage industry, is bilingual in English and Portuguese, and can coordinate with borrowers, third-party vendors, and real estate professionals to collect documents, verify

Qualifications

• Minimum of 2 years of experience in the mortgage industry.
• Bilingual in English and Portuguese.
• Strong knowledge of the mortgage loan process and required documentation.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize and manage multiple loan files simultaneously.
• Excellent follow-through and ability to meet deadlines.
• Strong customer service and interpersonal skills.
• Dependable, punctual, and committed to consistent attendance.
• Ability to work independently with minimal supervision.
• Comfortable working in a fast-paced, deadline-driven environment.

Responsibilities

• Support Loan Officers throughout the mortgage origination and pre-approval process.
• Communicate directly with borrowers to request, collect, and follow up on all required documentation.
• Order and follow up on third-party services and reports, including credit reports, appraisals, preliminary title reports, condo questionnaires, insurance documentation, and other items required for loan processing.
• Review incoming documentation for completeness and properly organize borrower and loan files.
• Maintain accurate and organized electronic loan records and ensure documentation is uploaded and categorized appropriately.
• Respond promptly and professionally to basic borrower questions and provide updates throughout the loan process.
• Maintain consistent follow-up on outstanding conditions, documentation, and third-party items until completion.
• Communicate effectively with Loan Officers, borrowers, real estate professionals, title companies, insurance agents, and other parties involved in the transaction.
• Provide timely updates regarding loan status, outstanding items, deadlines, and potential issues.
• Participate in pipeline meetings and assist Loan Officers in maintaining accurate and up-to-date loan pipelines.
• Proactively identify missing information or potential delays and communicate them to the appropriate team members.
• Help ensure loan files progress efficiently from initial application through processing and toward closing.

Skills

Mortgage industry experience

Bilingual English/Portuguese

Communication skills

Organizational skills

Multitasking

Deadline-driven

Customer service

Independent work

Job description

Uloop Inc. in Florida is seeking a Mortgage Loan Processor / Loan Officer Assistant who is highly organized, proactive, and detail-oriented to join our team and help manage a busy loan pipeline.

This role supports Loan Officers throughout origination and pre-approval processes. The ideal candidate has at least 2 years in the mortgage industry, is bilingual in English and Portuguese, and can coordinate with borrowers, third-party vendors, and real estate professionals to collect documents, verify