Bilingual Portuguese English Customer Service Specialist

Hunter Hamilton; Miami (FL); Remote; USD 80,000 - 100,000; Full time

Job summary

Hunter Hamilton is seeking a Client Service Specialist for a fully remote temporary opportunity. The ideal candidate will be bilingual in Portuguese and English, passionate about helping small businesses, and possess customer service experience. Responsibilities include delivering support through various channels and collaborating with internal teams to ensure positive client experiences.

Benefits

Hourly/weekly pay

Direct deposit

Temporary health benefits options

Qualifications

• 1+ year of experience in customer service or B2B client support.
• Fluent in both Portuguese and English (written and verbal).
• Experience with online advertising, SEM, PPC, recruitment marketing, or staffing is a strong plus.

Responsibilities

• Deliver exceptional support to small business clients via phone, chat, and email.
• Educate clients on Indeed's products to maximize value.
• Collaborate with internal teams to enhance the client experience.

Skills

Fluency in Portuguese

Fluency in English

Tech-savvy

Multitasking

Job description

This range is provided by Hunter Hamilton. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $22.00/hr

Direct message the job poster from Hunter Hamilton

Senior Professional Service Recruiter concentrating in mid to senior level professional placement

Are you passionate about helping people and solving problems? Do you enjoy working in a dynamic, client-focused environment where no two days are the same? We are looking for a bilingual candidate to join our client's Scaled Business Success (SBS) team at as a Client Service Specialist and play a key role in supporting small businesses as they grow their teams.

This is a fully remote, long-term temporary opportunity for a highly motivated and tech-savvy professional who is fluent in both Portuguese and English and resides in the Eastern Time Zone.

What You’ll Do

• Deliver exceptional support to small business clients via phone, chat, and email, helping them resolve issues and make the most of their Indeed accounts
• Take a consultative approach to understanding client needs and delivering thoughtful, solutions-oriented guidance
• Educate clients on Indeed's growing suite of products to ensure they get maximum value and results
• Meet and exceed client experience metrics such as CSAT and conversion rates
• Collaborate with internal teams including Product, Operations, Search Quality, and Aggregation to troubleshoot and elevate the client experience
• Thrive in a team-oriented, fast-paced, and feedback-rich environment where continuous learning is the norm
  
  

What You Bring

• 1+ year of experience in customer service or B2B client support
• Fluent in Portuguese and English (written and verbal) - this is a must
• Tech-savvy with the ability to quickly learn and adopt new tools and systems
• Experience with online advertising, SEM, PPC, recruitment marketing, or staffing is a strong plus
• Strong multitasking skills and the ability to remain calm and professional under pressure
• Eagerness to learn, grow, and contribute to a team that values both experimentation and excellence
  
  

Hunter Hamilton offers hourly/weekly pay, direct deposit and temporary health benefits options!

Apply today for immediate consideeration!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Hunter Hamilton

Hunter Hamilton is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Hunter Hamilton is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

To read our candidate privacy info statement which explains how we will use your information click here.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Staffing and Recruiting

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