Bilingual Pharmacy Technician - Prior Authorization (Remote)

TPIS; Caguas (PR); On-site; USD 17,000 - 24,000; Full time

Job summary

TPIS in San Juan, Puerto Rico is seeking a fully bilingual Pharmacy Technician - Prior Authorization to support members, healthcare providers, and pharmacists with prior authorization workflows and medication-related inquiries.

The role handles inbound/outbound calls, reviews authorization requirements, and documents interactions across multiple systems; on-site training prepares for a remote work model after completion.

Qualifications

• Must be valid Puerto Rico Pharmacy Technician license or active PTCB certification.
• Bilingual proficiency in English and Spanish (verbal and written).
• Proficiency with Windows-based computers and multiple systems.

Responsibilities

• Handle inbound calls from members, providers, and pharmacists.
• Make outbound calls for follow-up or information requests.
• Process prior authorization requests across multiple computer systems.
• Enter accurate member, provider, medication, and authorization data.
• Update case information as new details arise.

Skills

Bilingual English/Spanish

Education

Puerto Rico Pharmacy Technician license

PTCB Certification

Tools

Windows OS

Job description

TPIS in San Juan, Puerto Rico is seeking a fully bilingual Pharmacy Technician - Prior Authorization to support members, healthcare providers, and pharmacists with prior authorization workflows and medication-related inquiries.

The role handles inbound/outbound calls, reviews authorization requirements, and documents interactions across multiple systems; on-site training prepares for a remote work model after completion.