Bilingual Pharmacy Technician: Prior Authorization (Remote)

Temporary Professional Integrated Services; Caguas (PR); Hybrid; USD 31,000 - 36,000; Full time

Job summary

Temporary Professional Integrated Services is seeking a Bilingual Pharmacy Technician - Prior Authorization in Puerto Rico. The role focuses on handling inquiries, processing prior authorizations, and providing accurate pharmacy benefit information in English and Spanish.

Training occurs on-site in San Juan for eight weeks, after which the position transitions to remote work. The candidate must hold a PR license or PTCB certification and perform well in a fast-paced environment.

Qualifications

• Active Puerto Rico Pharmacy Technician license or PTCB certification.
• Bilingual proficiency in English and Spanish.
• English proficiency assessment required.
• Proficient with Windows-based computers and applications.
• Ability to learn and navigate multiple complex computer systems.

Responsibilities

• Answer inbound calls from members, providers, and pharmacists.
• Make outbound follow-up calls as needed.
• Process prior authorization requests in multiple systems.
• Enter and update member, provider, medication and authorization data.
• Explain prior authorization and benefit information to members.

Skills

Bilingual English/Spanish

Tools

Windows OS

Job description

Temporary Professional Integrated Services is seeking a Bilingual Pharmacy Technician - Prior Authorization in Puerto Rico. The role focuses on handling inquiries, processing prior authorizations, and providing accurate pharmacy benefit information in English and Spanish.

Training occurs on-site in San Juan for eight weeks, after which the position transitions to remote work. The candidate must hold a PR license or PTCB certification and perform well in a fast-paced environment.