Bilingual Pharmacy Technician II - Hybrid/Remote

Elevance Health, Inc.

Tampa (FL)

Remote

USD 25,000 - 33,000

Full time

3 days ago

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Benefits offered by this job

In-person training sessions

Hybrid/remote work options

Job summary

Elevance Health, Inc. is seeking a Pharmacy Technician II-Bilingual to support data entry, prior authorization processing, and issue resolution in a largely remote role with required in-person training sessions.

The candidate will work 12:00 pm–8:30 pm EST, Monday–Friday, with potential weekend/holiday hours as needed. Responsibilities include verifying member data, educating members on prescription rules, handling prior authorizations per Medicare, addressing grievances, and providing formulary

Qualifications

Requires active Pharmacy Technician license or national certification as per state requirements.
HS diploma or equivalent with a minimum of 2 years of pharmacy experience.
Bilingual (Spanish) or multiple languages.
Must pass a language test/assessment.
CPCC area requires current Pharmacy Tech license and National Certification.
PTCB Certification strongly preferred.

Responsibilities

Verifies member information and inputs data for pharmacists.
Educates members on pharmacy rules, prescriptions, and resources.
Processes prior authorization requests and ensures Medicare compliance.
Resolves grievances and appeals.
Responds to inquiries from physicians, sales team, and members about formulary and benefits.
Generates reports on rebates, physician utilization, Beers Criteria, and other ad hoc items.
Maintains records of prior authorizations, rebates, and monthly reports.