Bilingual Pharmacy Tech - Prior Authorization (Hybrid/Remote)

Temporary Professional Integrated Services; Caguas (PR); On-site; USD 41,328,000 - 46,838,000; Full time

Job summary

Temporary Professional Integrated Services seeks a Pharmacy Technician - Prior Authorization to handle incoming calls and outbound outreach to patients, physicians, and pharmacists. You will navigate multiple computer systems to provide medication details and clinical information, ensuring accuracy in a fast-paced environment.

The position requires Puerto Rico pharmacy tech licensure or PTCB, strong English/Spanish communication, and on-site training in San Juan with potential for hybrid or

Qualifications

• Valid, unrestricted Puerto Rico Pharmacy Technician license or PTCB certification.
• Proficiency with computer and Windows PC applications across multiple systems.
• Professional proficiency in English and Spanish (English assessment required).

Responsibilities

• Receive member and provider calls as part of prior authorization workflow.
• Process prior authorizations across multiple computer systems with data accuracy.
• Respond to questions and provide medication details/clinical information as needed.
• Conduct follow-up or consultation calls to members or providers.
• Apply benefit plan criteria when making approvals/denials or recommendations.
• Provide general benefit information to members.
• Collaborate with team to gather information and interpret clinical guidelines.

Skills

Pharmacy tech license

Bilingual English/Spanish

Computer skills

Customer service

Education

Puerto Rico Pharmacy Technician license or PTCB

Job description

Temporary Professional Integrated Services seeks a Pharmacy Technician - Prior Authorization to handle incoming calls and outbound outreach to patients, physicians, and pharmacists. You will navigate multiple computer systems to provide medication details and clinical information, ensuring accuracy in a fast-paced environment.

The position requires Puerto Rico pharmacy tech licensure or PTCB, strong English/Spanish communication, and on-site training in San Juan with potential for hybrid or