Bilingual Pharmacy Support Specialist — 340B

Midwestclinicians; Des Moines (IA); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

PTO accrual

License/certification fee reimbursed

Continuing education reimbursement

401k with company match

Life & disability insurance

Flexible spending & health savings

Supplemental accident & critical Illn.

Job summary

Midwestclinicians is seeking a Pharmacy Support Worker - 340B in Des Moines, IA to provide accurate English/Spanish interpretation and assist with 340B savings and patient financial assistance. The role includes customer service at the pharmacy windows, checkout duties, and collaboration with pharmacy leadership.

The position typically involves 40 hours per week, Monday–Friday, 8:30am–5pm, at the main Pharmacy in Des Moines.

Qualifications

• High school diploma or equivalent is required.
• Fluency in English and Spanish with clear communication.
• Pharmacy Support Person Registration with the Iowa Board of Pharmacy within 30 days.
• Basic Life Support for Healthcare Providers within 90 days.
• Mandatory Reporter Training for Child/Dependent Adult Abuse in Iowa.
• Preferred: healthcare interpreter experience.
• Preferred: customer service with payments and receipts.
• Preferred: knowledge of medical/dental terminology.
• Preferred: medical interpretation training or certification.

Responsibilities

• Assist patients with available financial assistance.
• Collect and submit 340B claim data as required by manufacturers and ensure timely submissions.
• Track 340B claim submissions, rejections, and outstanding requirements.
• Provide interpretation in English/Spanish for patients and staff, in person or by phone.
• Collaborate with the Director of Pharmacy on 340B program compliance.
• Translate written documents and brochures for patients and families.
• Advise health center staff on cultural or ethnic issues.
• Refer patient concerns to appropriate staff to access resources.
• Answer phones and look up patient prescription information.
• Process cash/credit transactions at checkout and sign out prescriptions.
• Assist pharmacy staff with ordering OTC products and office supplies.

Skills

Bilingual English/Spanish

Customer service

Cash handling

Pharmacy terminology

Education

High school diploma

Pharmacy Support Person Registration – Iowa Board of Pharmacy

Basic Life Support (BLS) for Healthcare Providers

Mandatory Reporter Training – Iowa

Job description

Midwestclinicians is seeking a Pharmacy Support Worker - 340B in Des Moines, IA to provide accurate English/Spanish interpretation and assist with 340B savings and patient financial assistance. The role includes customer service at the pharmacy windows, checkout duties, and collaboration with pharmacy leadership.

The position typically involves 40 hours per week, Monday–Friday, 8:30am–5pm, at the main Pharmacy in Des Moines.