Bilingual Pharmacy Support Specialist - 340B

Primary Health Care, Inc.; Des Moines (IA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

PTO accrual

License reimbursement

CE reimbursement

401k with company match

Life & disability insurance

Flexible spending & health savings

Supplemental accident & critical Ill.

Job summary

Primary Health Care, Inc. is seeking a Pharmacy Support Worker - 340B in Des Moines to provide English/Spanish interpretation, assist with 340B claims, and support patients with financial resources.

The role requires a high school diploma, bilingual communication, and compliance training. You will handle checkout duties, address patient needs, and collaborate with pharmacy leadership to ensure program success.

Qualifications

• High school diploma or equivalent required.
• Fluency in English and Spanish is required.
• Pharmacy Support Person Registration within 30 days of employment.
• Basic Life Support within 90 days of employment.
• Mandatory Reporter Training for Child Abuse and Dependent Adult Abuse.

Responsibilities

• Assist patients with available financial assistance.
• Submit 340B claim data and stay current with 340B requirements.
• Track submissions, handle discrepancies, and coordinate corrections.
• Provide interpretation in English/Spanish for patients and staff.
• Consult with staff on cultural or language issues related to care.
• Refer patient concerns to appropriate resources and staff.
• Answer phones, look up prescriptions, and process checkout per regulations.
• Assist with ordering OTC products and office supplies.

Skills

Bilingual English/Spanish

Customer service experience

Education

High school diploma or equivalent

Job description

Primary Health Care, Inc. is seeking a Pharmacy Support Worker - 340B in Des Moines to provide English/Spanish interpretation, assist with 340B claims, and support patients with financial resources.

The role requires a high school diploma, bilingual communication, and compliance training. You will handle checkout duties, address patient needs, and collaborate with pharmacy leadership to ensure program success.