Bilingual Pharmacy Call Center Agent

Walgreens; Salem (OR); Remote; USD 28,929 - 39,950; Full time

Job summary

Walgreens in Salem, OR is seeking a Call Center Representative offering $25 per hour. Minimum education is a Bachelor's Degree with responsibilities including patient registration, data entry, and responsive service.

The role emphasizes HIPAA-compliant handling of records, accurate data entry, and communication with patients and prescribers, with duties potentially shifting by department.

Qualifications

• 18 years of age or older.
• High school diploma or GED.
• Basic computer literacy and ability to navigate online systems.
• Strong written and verbal communication skills.

Responsibilities

• Enter records and register patients in accordance with regulations.
• Resolve 0.33 rejects and respond to client inquiries under supervision.
• Follow procedures and policies and perform duties accordingly.
• Use pharmacy systems to access patient and drug data.
• Duties may vary based on department.

Skills

Basic computer skills

25 WPM typing

Strong communication

Customer service

Education

Bachelor's Degree

Job description

Walgreens in Salem, OR is seeking a Call Center Representative offering $25 per hour. Minimum education is a Bachelor's Degree with responsibilities including patient registration, data entry, and responsive service.

The role emphasizes HIPAA-compliant handling of records, accurate data entry, and communication with patients and prescribers, with duties potentially shifting by department.