Bilingual Pharmacy Assistant (Relief)

Jobtome; Yakima (WA); On-site; USD 26,000 - 38,000; Full time

Job summary

Yakima Valley Farm Workers Clinic (YVFWC) in Yakima, WA, seeks a Relief Pharmacy Assistant to support patient access to medications and pharmacy services. The role combines clerical, customer service, and medication support to ensure accurate, timely, and safe pharmacy operations.

Major duties include answering calls, entering patient data, delivering prescriptions, coordinating counseling with Pharmacists, maintaining stock, processing refills, and ensuring compliance with regulatory standards.

Qualifications

• High School Diploma or GED required.
• One year of pharmacy assistant, office, administrative, patient care or customer service experience.
• Pharmacy Assistant state registration required within 60 days of hire (or active Pharmacy Intern License).
• Bilingual English/Spanish required at a level 9.
• Effective verbal and listening communication skills with a customer-oriented approach.
• Knowledge of medical terminology.
• Ability to perform administrative tasks such as answering phones, filing, faxing, scanning and copying.
• Ability to work as part of a team in a fast paced environment.
• Basic proficiency with a variety of computer systems including Microsoft Office preferred.
• Basic knowledge of a minimum of one pharmacy software system preferred.

Responsibilities

• Answers the phone, answers non-professional level inquiries and transfers calls to appropriate staff.
• Enters patient data and billing information in the system including patient name, insurance, allergies, doctor and diagnosis.
• Delivers prescription to the patient verifying correct medication is provided. Collects payment and signature from the patient.
• Coordinates prescription counseling by the Pharmacist as needed.
• Maintains awareness of stock level and enters order for restocking based on defined minimum inventory levels. Verifies quantity and submits order to the Wholesaler.
• Verifies product orders received with invoice and purchase order. Places a sticker on each item and places it on the shelf.
• Monitors and checks expiration dates on drugs in stock.
• Returns or discards dispensed prescription to stock if not picked up by patient. Enters information in the system for reverse billing as allowed by state regulations.
• Processes prescription refills verifying refill availability as allowed by state regulations.
• Completes third party billing form and contacts Provider if prior authorization as allowed by state regulations.
• Performs clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA) and YVFWC requirements.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Attention to detail

Verbal and listening skills

Medical terminology

Education

High School Diploma or GED

Tools

Pharmacy software

Microsoft Office

Job description

Yakima Valley Farm Workers Clinic (YVFWC) in Yakima, WA, seeks a Relief Pharmacy Assistant to support patient access to medications and pharmacy services. The role combines clerical, customer service, and medication support to ensure accurate, timely, and safe pharmacy operations.

Major duties include answering calls, entering patient data, delivering prescriptions, coordinating counseling with Pharmacists, maintaining stock, processing refills, and ensuring compliance with regulatory standards.