Bilingual Personal Banker — Spanish-Speaking Customer Growth

Fairygodboss; Plainfield (IL); On-site; USD 45,000 - 76,000; Full time

Job summary

PNC’s Plainfield, IL branch is hiring a Branch Banker to deliver proactive sales and exceptional service, deepening customer relationships, and driving financial wellbeing for clients. Bilingual Spanish is required, with in-office work at 2402 S Route 59, Plainfield, IL.

The role emphasizes risk awareness, loyalty building, and collaboration with ecosystem partners to grow share of wallet. Applicants should have 3+ years of experience in banking or retail, an Associates or equivalent is typical,

Qualifications

• Successful candidates must demonstrate knowledge, skills, and abilities for the role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Language assessment: Spanish Speaking - Required

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations through a defined sales process, including outbound calling, service-to-sales, teller interactions, appointment setting, and lobby engagement.
• Creates customer loyalty and grows customer share of wallet by delivering a differentiated customer experience.
• Applies product and procedural knowledge to identify, mitigate and solve customer problems to drive loyalty.
• Manages risk by adhering to policies, participating in branch daily operations efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC’s Plainfield, IL branch is hiring a Branch Banker to deliver proactive sales and exceptional service, deepening customer relationships, and driving financial wellbeing for clients. Bilingual Spanish is required, with in-office work at 2402 S Route 59, Plainfield, IL.

The role emphasizes risk awareness, loyalty building, and collaboration with ecosystem partners to grow share of wallet. Applicants should have 3+ years of experience in banking or retail, an Associates or equivalent is typical,