Bilingual Personal Banker – Spanish-Speaking Customer Advocate

First National Bank Texas; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas is looking for a teller to provide exceptional customer service while handling cash in a high-volume environment. You will assess customer needs and promote banking products, processing deposits and payments with accuracy.

The role involves balancing daily transactions, supporting a diverse customer base, and contributing to sales goals. In-store interaction and reliability are essential for success.

Qualifications

• Experience in a high-volume sales banking environment.
• Ability to process deposits, verify cash, and balance daily transactions.
• Strong attention to accuracy and loss prevention.
• Provide service to a diverse customer base, including Spanish speakers.

Responsibilities

• Provide exceptional customer service through cash receipt and payments.
• Evaluate customer relationships to offer bank products.
• Balance each day’s operations and record transactions accurately.
• Cross-sell bank services and products.
• Process wires, money orders, cashier's checks, and CDs.
• Help customers with deposits, withdrawals, and account questions.

Skills

Customer service

Sales

Cash handling

Bilingual support

Job description

First National Bank Texas is looking for a teller to provide exceptional customer service while handling cash in a high-volume environment. You will assess customer needs and promote banking products, processing deposits and payments with accuracy.

The role involves balancing daily transactions, supporting a diverse customer base, and contributing to sales goals. In-store interaction and reliability are essential for success.