Bilingual Personal Banker - Spanish/English Sales

First Convenience Bank; El Paso (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

First Convenience Bank in El Paso, TX is seeking a personable Teller to join our branch team. You will handle cash transactions, verify deposits, cross-sell banking products, and provide exceptional service in a fast-paced environment.

Fluency in English and Spanish is valued; you must be at least 18 years old and hold a high school diploma or equivalent. You will work a flexible schedule, pass background checks, and collaborate with teammates to serve a diverse customer base.

Qualifications

• At least 18 years of age.
• High school diploma, high school equivalency or currently attending high school.
• Ability to communicate clearly and professionally in both Spanish and English.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services.
• Follow established policies in accordance with the bank and the supervisor's direction.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.
• Approval limits will be based upon established authority levels.

Skills

Bilingual English-Spanish

Customer service experience

Teamwork

Education

High school diploma or equivalent

Job description

First Convenience Bank in El Paso, TX is seeking a personable Teller to join our branch team. You will handle cash transactions, verify deposits, cross-sell banking products, and provide exceptional service in a fast-paced environment.

Fluency in English and Spanish is valued; you must be at least 18 years old and hold a high school diploma or equivalent. You will work a flexible schedule, pass background checks, and collaborate with teammates to serve a diverse customer base.