Bilingual Personal Banker (SAFE Act) - Brooklyn

Citigroup Inc.; New York (NY); On-site; USD 61,000 - 86,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Paid time off

Job summary

Citigroup Inc. in Brooklyn, NY is seeking an entry‑level Personal Banker SAFE Act to support sales and service activities with the customer service team, aiming to build loyalty and increase consumer client sales.

The role involves cross‑selling treasury and small business products and working with COIs and MGM programs. The position requires 0–2 years of experience, a Bachelor's degree, and Safe Act compliant NMLS registration, with strong communication skills and knowledge of Smart Banking

Qualifications

• 0-2 years of relevant banking or sales experience.
• Knowledge of Smart Banking tools and technologies.
• NMLS registration; Safe Act compliant.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in the execution of sales and service activities to foster relationships and loyalty.
• Recognize/refer larger lending opportunities and cross-sell treasury and related small business products.
• Build referral opportunities through Centers of Influence (COIs) and MGM program.
• Assist in strategies to grow the small business client and implement sales plans for Book of Business customers.
• Deliver client services via outbound/inbound calls to acquire and deepen relationships through cross-sell of products.
• Provide coaching to tellers and branch staff on products and programs and make referrals.
• Educate clients on service channels and digital tools and present product offers/financial solutions.
• Assess risk and ensure compliance with Citigroup policies and regulations.

Skills

Bilingual English/Russian

Smart Banking tools

NMLS registration

Safe Act compliant

Communication skills

0-2 years experience

Education

Bachelor's Degree

Job description

Citigroup Inc. in Brooklyn, NY is seeking an entry‑level Personal Banker SAFE Act to support sales and service activities with the customer service team, aiming to build loyalty and increase consumer client sales.

The role involves cross‑selling treasury and small business products and working with COIs and MGM programs. The position requires 0–2 years of experience, a Bachelor's degree, and Safe Act compliant NMLS registration, with strong communication skills and knowledge of Smart Banking