Bilingual Personal Banker — Help Members, Earn Incentives

Advia Credit Union; Kalamazoo (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Disability coverage

Paid time off

Paid holidays

Parental leave

Tuition reimbursement

Free Telemedicine

Employee Assistance Program (EAP)

Wellness initiatives

Volunteer hours

Job summary

Advia Credit Union in Kalamazoo, MI is seeking a Personal Banker to proactively identify financial solutions for members by interacting in person and by phone. You will cross-sell products, provide guidance on money management, and deliver outstanding service aligned with Advia's core values of integrity and relationship-building.

The role offers a comprehensive benefits package, weekly incentive potential, bilingual premium for Spanish language proficiency, and opportunities for growth within a

Qualifications

• Experience in an environment with individual and team goals is preferred.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Interview and counsel members in person and by phone to identify needs.
• Cross-sell Credit Union products and services to members.
• Provide money management guidance and explain lending decisions.
• Build and manage a book of business and pipeline.
• Assist with new accounts and electronic services enrollment.
• Maintain knowledge of policies, procedures, and banking trends.

Skills

Interpersonal skills

Customer service

Communication

Sales mindset

Job description

Advia Credit Union in Kalamazoo, MI is seeking a Personal Banker to proactively identify financial solutions for members by interacting in person and by phone. You will cross-sell products, provide guidance on money management, and deliver outstanding service aligned with Advia's core values of integrity and relationship-building.

The role offers a comprehensive benefits package, weekly incentive potential, bilingual premium for Spanish language proficiency, and opportunities for growth within a