Bilingual Personal Banker: Grow Relationships & Solutions

PNC Financial Services Group, Inc.; Austin (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Paid time off

Educational assistance

Job summary

PNC Financial Services Group, Inc. seeks a Personal Banker at the Slaughter & South Congress Branch in Austin, TX. You will engage customers, expand relationships, and deliver tailored PNC solutions through proactive sales and service interactions.

You will leverage ecosystem partnerships and technology to enhance the customer experience while maintaining risk controls and regulatory compliance. A bilingual Spanish preference is noted, with emphasis on in-office presence.

Qualifications

• Roles typically require an Associates or equivalent degree plus related experience.
• Typically 3+ years of experience in banking or customer service.
• Bilingual Spanish is preferred for this branch location.

Responsibilities

• Acquire and deepen the branch customer base through sales and service activities.
• Manage customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Drive proactive sales conversations via a defined process and lobby engagement.

Skills

Accountability

Banking

Customer Service

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Problem Solving

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. seeks a Personal Banker at the Slaughter & South Congress Branch in Austin, TX. You will engage customers, expand relationships, and deliver tailored PNC solutions through proactive sales and service interactions.

You will leverage ecosystem partnerships and technology to enhance the customer experience while maintaining risk controls and regulatory compliance. A bilingual Spanish preference is noted, with emphasis on in-office presence.