Bilingual Personal Banker — Elevate CX (Elmhurst)

PNC; Elmhurst (IL); On-site; USD 45,000 - 76,000; Full time

Job summary

PNC is seeking a Personal Banker in Elmhurst, IL to build and deepen customer relationships through proactive sales and exceptional service. You will guide clients through PNC solutions, engage with ecosystem partners, and help customers manage their financial needs using digital tools.

The role emphasizes a customer-focused experience, risk management, and participation in daily branch operations to deliver consistent results.

Qualifications

• 3+ years of experience in banking or related customer-facing role.
• Associates or equivalent degree preferred or acceptable combined education/certifications.
• Bilingual Spanish is preferred.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations via internal and outbound interactions with a defined sales process.
• Create customer loyalty and grow share of wallet through a differentiated customer experience.
• Educate customers on managing financial transactions using technology and tools.
• Manage risk by adhering to policies and procedures and support daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Personal Banker in Elmhurst, IL to build and deepen customer relationships through proactive sales and exceptional service. You will guide clients through PNC solutions, engage with ecosystem partners, and help customers manage their financial needs using digital tools.

The role emphasizes a customer-focused experience, risk management, and participation in daily branch operations to deliver consistent results.