Bilingual Personal Banker - Elevate Customer Wealth & Loyalty

PNC Financial Services Group, Inc.; Richardson (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

Life insurance

Disability protection

401(k) with match

Pension plan

Stock purchase plan

Dependent care reimbursement

Backup child/elder care

Educational assistance

Wellness program

Parental leave

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. in Richardson, TX is seeking a Personal Banker to acquire and deepen the branch customer base, delivering proactive sales and service to improve customers' financial wellbeing.

The role focuses on driving loyalty through conversations, outbound calls, and thoughtful lobby engagement. The position offers in-office work at the Richardson East branch with a preference for bilingual candidates (Chinese or Korean).

Qualifications

• Associates or equivalent degree required, plus related experience or product knowledge.
• Typically requires 3+ years experience; education and certifications may be substituted by equivalent experience.
• No explicit degree information beyond the education section is provided in the post.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve the customer’s financial wellbeing.
• Collaborate with ecosystem partners to grow customer’s share of wallet and drive loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. in Richardson, TX is seeking a Personal Banker to acquire and deepen the branch customer base, delivering proactive sales and service to improve customers' financial wellbeing.

The role focuses on driving loyalty through conversations, outbound calls, and thoughtful lobby engagement. The position offers in-office work at the Richardson East branch with a preference for bilingual candidates (Chinese or Korean).