Bilingual Personal Banker - Customer Solutions Leader

PNC; Laredo (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical & Rx

Dental & Vision

Life Insurance

Disability

401(k) with match

Pension & Stock Purchase Plan

Job summary

PNC in Laredo, TX seeks a Personal Banker to strengthen customer relationships through a defined sales process. The role emphasizes proactive outreach, lobby engagement, and educating customers on PNC solutions to grow wallet share and loyalty.

Bilingual Spanish is preferred, with in-office work at the Laredo Main branch and compliance with required policies. The position targets equal opportunity and collaboration across the Retail Branch Banking Network, with a focus on delivering excellent

Qualifications

• Typically requires 3+ years of experience in banking or customer-facing roles.
• In lieu of a degree, a comparable combination of education, certification and experience may be considered.
• Spanish speaking ability is preferred for this role.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience to improve financial wellbeing and loyalty.
• Collaborate with ecosystem partners to grow share of wallet and revenue.
• Deliver a full PNC conversation to identify appropriate solutions for clients.
• Engage customers in outbound and lobby interactions and educate on digital tools.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC in Laredo, TX seeks a Personal Banker to strengthen customer relationships through a defined sales process. The role emphasizes proactive outreach, lobby engagement, and educating customers on PNC solutions to grow wallet share and loyalty.

Bilingual Spanish is preferred, with in-office work at the Laredo Main branch and compliance with required policies. The position targets equal opportunity and collaboration across the Retail Branch Banking Network, with a focus on delivering excellent