Bilingual Personal Banker: Customer Solutions & Growth

Firstfederalwisconsin; Milwaukee (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

A local bank in Milwaukee is seeking a Personal Banker to deliver exceptional customer service and support customers with a wide range of banking needs. The role requires strong communication skills, the ability to cross-sell products, and ensuring compliance with all bank policies. Ideal candidates will have two years of experience in branch banking or equivalent, and bilingual skills in English and Spanish are preferred. Join us to build strong client relationships and enhance customer satisfaction.

Qualifications

• Two years branch staff experience or equivalent experience.
• Ability to cross-sell and telemarket banking products.
• Sound knowledge of financial services.

Responsibilities

• Deliver exceptional customer service by identifying financial needs.
• Manage incoming customer service calls and emails.
• Support daily branch operations ensuring compliance with policies.

Skills

Customer service skills

Communication skills

Bilingual (English/Spanish)

Time management

Education

High School or equivalent experience

Job description

A local bank in Milwaukee is seeking a Personal Banker to deliver exceptional customer service and support customers with a wide range of banking needs. The role requires strong communication skills, the ability to cross-sell products, and ensuring compliance with all bank policies. Ideal candidates will have two years of experience in branch banking or equivalent, and bilingual skills in English and Spanish are preferred. Join us to build strong client relationships and enhance customer satisfaction.