Bilingual Personal Banker: Elevate Customer Experience & Sales

PNC; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

Paid time off

Job summary

PNC in Miami is seeking a Personal Banker to enhance customer experiences and drive sales within the branch. This role requires proactive engagement with customers and knowledge of banking products. Candidates should ideally have over 3 years of experience in financial services and be bilingual in Spanish. PNC offers a supportive workplace and comprehensive benefits including medical, dental, and retirement plans.

Qualifications

• 3+ years experience in banking or financial services is preferred.
• Bilingual in Spanish is preferred.
• Knowledgeable about products and procedures in banking.

Responsibilities

• Acquire and deepen the branch customer base through sales activities.
• Manage customer experiences and solve customer issues effectively.
• Drive sales conversations and engagements within the branch.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associate's degree or equivalent

Job description

PNC in Miami is seeking a Personal Banker to enhance customer experiences and drive sales within the branch. This role requires proactive engagement with customers and knowledge of banking products. Candidates should ideally have over 3 years of experience in financial services and be bilingual in Spanish. PNC offers a supportive workplace and comprehensive benefits including medical, dental, and retirement plans.