Bilingual Personal Banker: Customer Solutions

PNC Financial Services Group, Inc.; San Antonio (TX); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in San Antonio, TX.

The role focuses on strengthening customer relationships through a defined sales process, engaging clients to identify financial solutions, and delivering a full PNC conversation in every interaction. The position operates within the Retail Branch Banking Network at the Stone Oak branch, with an emphasis on proactive sales, service excellence, and collaborative work with ecosystem partners to grow wallet share

Qualifications

• 3+ years experience in customer service or sales in financial services.
• Associates degree or equivalent educational background preferred.
• Spanish language ability is preferred for client interactions.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Identify opportunities to improve customers' financial wellbeing and loyalty.
• Engage with ecosystem partners to grow share of wallet and new revenue.
• Conduct lobby engagements and educate customers on PNC solutions.
• Adhere to policies, manage risk, and support daily branch operations.

Skills

Customer service

Sales

Communication

Financial knowledge

Spanish language

Education

Associates degree or equivalent

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in San Antonio, TX.

The role focuses on strengthening customer relationships through a defined sales process, engaging clients to identify financial solutions, and delivering a full PNC conversation in every interaction. The position operates within the Retail Branch Banking Network at the Stone Oak branch, with an emphasis on proactive sales, service excellence, and collaborative work with ecosystem partners to grow wallet share