Bilingual Personal Banker: Cash & Cross-Sell Pro

First National Bank Texas; Tempe (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas is seeking a friendly and accurate Customer Service Teller to join our Tempe branch. You will handle cash receipts and payments, process deposits, issue receipts, and cross-sell bank services to a diverse customer base, including Spanish-speaking clients.

In a high-volume, sales-driven environment, you will follow bank procedures, maintain accuracy, and support monthly goals while standing or walking for extended periods.

Responsibilities

• Provide exceptional customer service, involving receipt and payment of cash.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with the bank and supervisor's direction.
• Accountable for personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.

Job description

First National Bank Texas is seeking a friendly and accurate Customer Service Teller to join our Tempe branch. You will handle cash receipts and payments, process deposits, issue receipts, and cross-sell bank services to a diverse customer base, including Spanish-speaking clients.

In a high-volume, sales-driven environment, you will follow bank procedures, maintain accuracy, and support monthly goals while standing or walking for extended periods.